Packaging & Postage

There's been a few changes at Essentially Lili.  Whilst most of it has been exciting, other parts of these changes have been rather frustrating for me. 

The first came when I had to sack my Jar supplier last year, taking weeks to find another to replace the Essentially Lili 50g size. I must say we love the new ones but it came with another job for my husband.  He had to redo all the labels for those 50g Jars, lids & bottles as the original designs no longer fit.

The Labels took ages to redesign and send off for printing. Whilst we love the colour coding of the products, sometimes I get them mixed up and accidentally send the wrong product to Customers.  My sincere apologies for any inconvenience caused by my error (if this has happened to you).

I recently asked my customers about Die Post Prices on the Instagram/Facebook Page.  The majority of you said you didn't want any changes.  However, let me explain what's happened.

Postage & Packaging has been the latest pain for Essentially Lili.  Due to the height of the new jars compared to the original 50g size, this has allowed Die Post to charge me all sorts of prices when sending out Customer packages. Almost every single person at the counter has charged me something different for the same package, to the point where I have had to return with multiple receipts and complain to Management.   I use the foam to balance out the size of the package as well as protect the bottles inside.

All the parcels sent are weight based.  In Switzerland if the parcel is under 250g it is considered a Brief and should cost under 4.50 CHF.  Anything over 251g is a Package and should cost under 11 CHF.  I send everything A Post Priority Next Day Delivery, which includes in that cost, the package being registered, trackable and insured.

Yesterday, a parcel with 1 x 50g Jar and 2 x 10ml bottles was altered by Die Post worker from the higher price to a lower price.  Today, a parcel with only 1 x 50g Jar was almost charged the higher price, despite being only 90g in weight.   It drives me bananas trying to figure out what I'm going to be charged when I go to the Post with your parcels.

A suggestion was made that we should allow Customers to choose between A & B Post.  So we have added the B Post Economy Option for Switzerland as an option. If chosen, it means your package will arrive in 2-3 Days instead of Next Day Delivery.  

Outside of Switzerland, the Post is Registered, Insured and requires a Signature. In the past we have had issues where packages went missing. This way the packages can be traced and have to be signed for when delivered.  Should you have any concerns or issues with any of this, please don't hesitate to contact me. 

I always try my best to ensure that first and foremost, YOU get the best customer service from me and Essentially Lili.  I sincerely apologise for this annoying aspect of what is otherwise a whole lot of fun with creating your parcels.  

If you have any other suggestions with how I can overcome this issue, please let me know. 
Thanks Lili x

Note: The Pics includes packaging options: new boxes, envelopes & packing tape from Rajapack; Flyers, Business & Postcards from Moo;  Recycled bubble wrap & foam for securing the packages and a whole lot of love in the products made by Essentially Lili x
Learn More → About Lili
Grapeseed Oil
Grapeseed Oil
Grapeseed Oil (Vitis vinifera) comes from the seeds of grapes, a by-product of making wine.  It contains Omega-3 fatty acids with the highest levels of Omega-6 Fatty Acids, compared to other Vegetable Oils. 

Some of the Benefits of Grapeseed Oil:
* It plays a protective role in the body as the oil contains linoleic acid which converts to GLA (gamma-linoleic acid) in the body.
* It contains no trans fat.
* Grapeseed Oil has an ideal thickness for cosmetic products.
* It is an emoliant that is rich in Vitamins C, D and E, making it great for reducing wrinkles, stretch marks and scars.
* The linoleic acid can assist with treating Eczema.
* It helps tighten the skin.
* Grapeseed Oil helps treat acne with the polyphenois and antioxidants contained within.
* It works well as an able moisturiser, helping to balance out both dry and oily patches on the skin.
* If used as a toner, the Grapeseed Oil can not only cleanse the skin but penetrate the pores to resolve breakouts.
* It's a great oil to use for Massage therapy as it is absorbed by the skin well.
* For those seeking a moisturising & conditioning oil for their hair, Grapeseed Oil is lighter than both Olive & Coconut, and doesn't leave the hair feeling greasy.  It can also help reduce dandruff and hair loss, strengthening the hair, allowing it to grow faster.

You can read more about the Ingredients we use in our all natural skincare products to see what benefits they have. On our webpage you can check out our Essentially Lili Products and find your Pot of Magic!!   Also don't forget to check out our Essentially Lili Facebook & Instagram pages to stay updated with what we're up to. 

We always love to hear and read about your Success stories.  Please share your Testimonials & Reviews about your Products so that others can celebrate with you.  
Have you Filled in the Survey? -----> Click Here
Offers & Bundles
Offers & Bundles
It seems like yesterday that the kids were back and school and already we are back on holidays for the Autumn October break.  There are so many products you can choose that go well together.

Products containing Grapeseed Oil include: 
* Mint Body Butter - Is my husband's favourite and
is what I'll be using post operation to ensure that my skin heals well.
* Jazz Body Butter - this is my latest favourite which I can use if my husband hides the Mint Body Butter :) 
* Sunflower Cleanser - For those of you suffering with Acne, cleansing is key to removing excess from your pores and keeping it hydrated helps it from drying out.  
* Sun Kissed Balm - for Sunspots & Discolouration, rich in Vitamins contained in Grapeseed Oil.
* Rosey Hemp Hands - keeping hands soft during the winters.  Recently used on my customer's Dog Paws too! :)   Currently a few left on offer.
* Go Molly -  to help repair the skin and treat Molluscum / Flying Warts.
* Pox Potion - rich in vitamins to help get rid of any scars caused by Chicken Pox.  Made upon Request.

If you have any of these products, please feel free to share the love by writing your reviews on the Webpage and Facebook Page.   Also, s
end this Newsletter and Website Details to your family and friends. If you know anyone else who could benefit from using the All Natural Products, please feel free to refer them to Essentially Lili - let me know so that I can send you a 15% Voucher when they contact me!

Thank you to those of you who responded the Feedback Email.  I appreciate your honesty and comments.

If you wish for something specific, please Contact Essentially Lili or write to

And Remember... ' Confidence Breeds Beauty ' - Estee Lauder.   

Essentially Lili wants you to enjoy being Beautiful, As Natural As You!
Sign Up For Your 10% Voucher
From Our Blog
Taking Time Out
February 20, 2017
Taking Time Out
Taking Time Out - Read more here
Go To Article → Taking Time Out
How Perseverance Is Key
December 18, 2016
How Perseverance is Key
Perseverance, Persistence & Patience are Key to Achieving your ultimate goals...
Go To Article → How Perseverance Is Key
How to Treat Cystic Acne in Your 30s
October 19, 2016
How to Treat Cystic Acne in Your 30's
How to Treat Cystic Acne in your 30’s and get your all-natural glow again.
Go To Article → How to Treat Cystic Acne in Your 30's
Lili @ Essentially Lili
Zurich, Switzerland
+41 763 97 79 51