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Do You Need Help?

Do you have Any Questions?
Below is a list of Frequently Asked Questions
which can help answer any queries regarding
Orders, Emails & Delivery times.

Please contact me especially if you have any
Medical conditions we should discuss beforehand.

Information about Your Privacy, Payments, Deliveries, Returns
& Cancellations are found on our Terms & Conditions page.

For any System or Support problems, please email support@essentiallylili.com

Frequently Asked Questions

We hope the Frequently Asked Questons answer any of your queries.  There is more information about Postal Deliveries below.

What are the delivery charges for orders from the Online Shop?

All delivery charges are calculated upon the completion of the whole order.

Which payment methods are accepted in the Online Shop?

We currently accept Paypal and bank transfer. Visa and Mastercard acceptance will be added in due course.

How long will delivery take?

Depending on your location, the delivery times will be stated on your order email.

How secure is shopping in the Online Shop? Is my data protected?

Yes. The online shop uses SSL encryption.

What exactly happens after ordering?

You will receive an order acceptance via email. We will receive an email at the same time and will fulfill it as soon as possible. Any issues we will contact you via email.

Do I receive an invoice for my order?

Yes an invoice will be sent.

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