Tag Archives: testimonials

Testimonials – Your Story

Testimonials

Testimonials

Testimonials – Your Story, a personal journey of trials, errors and succeeding to reach the goal.

Testimonials for me is when someone shares their personal individual story of struggle, trials, falling, rising and reaching their goal. Whether it’s a combination of health & diet, studies and a higher purpose in life.

Often, someone comes to me privately on a direct message asking for help. Usually it’s skin related – Psoriasis, Eczema, Acne and dry skin.For me, who has had a history with dry irritated sensitive Eczema prone skin, these issues are something I can help with first hand. But sometimes the condition is something that I haven’t suffered or endured before. Therefore, providing help requires a little more time to research before coming up with a small batch of product for them to try out.

In 2016, I was asked to make a product for Sun Spots and Discolouration. I made both Sun Kissed Serum and Sun Kissed Balm for this condition, giving out samples to try out. Then I received this testimonial in message in Feb & April 2018:

After enjoying too much sun in Spain some time back, I got some really nasty brown blotches on my cheeks. I was so bad, I had to use a lot of foundation to cover them up, and I am really not a foundation person. Lili recommended the Sun Kissed Balm and I started using the Balm in the evening, after cleansing my face with Cypress Cleansing Balm. It took a couple of weeks to see the first effect, I had to be a bit patient, yet my skin recovered over time and today I am back to a healthy skin tone. People around me noticed the difference and started positively commenting on my skin and how it recovered. I can recommend the Sun Kissed Balm and I am now more careful when out in the sun. Together with good sun screen, sun hat and Sun Kissed Balm I should never experience looking like I had been sprayed with chocolate. Thanks Lili x

Another happy customer wrote in April:
Hi Lili, the Products are great. Even my son & husband are trying the products this time around. Magic Serum and balm worked great for me this last week. Now that my acne has already cleared up I am onto using the Sun Kissed Balm at night! I can’t wait to see how Sun Kissed Balm that helps my sunspots! I will never go back to using over the counter face products as long as you are in business. I guess you have to always keep me as a private client no matter what!

In 2018, a Mum asked for help with Cystic Acne. I suggested the Cypress Cleansing Balm , Magic Serum and Evanesce Balm combination. Then I received this testimonial in message in Feb 2018:

Since I was a teenager I’ve suffered from greasy skin, pimples and black spots. I’ve learnt to fight and control them but after giving birth to my son I had breakouts every week. During the years I’ve tried different brands including the most popular but also natural. Some did their job sometimes others didn’t… nothing compared to Lili’s all-natural products. I’ve been using Cypress Cleansing Balm and Evanesce Balm every night for the last 3 weeks adding Magic Serum on the most difficult spots and I can only say they are Amazing. No oily shine, my pimples have almost disappeared completely… and my skin looks and feels great. I told Lili I thought the products were a bit expensive but now I’m sooooo happy having bought them. They are worth every penny. Evenmore, as you need a tiny amount of product each time, the products will last several months. I can only recommend Essentially Lili products for a healthy and beautiful skin.

A customer asks for a Combination of Kids and Adult Products, including Vitamin Rich for the combination of Acne/Rosacea. Then she wrote to me in April:

I am SO happy to have discovered Lili and her amazing products. I have tried the Natural Baby Moisturising Oil and the Happy Babies Hydrosol for my kids with amazing results. No more cracked skin during winter time and added benefit that they are learning to take care of their skin from a very early age. I have tried the Frankincense Face Serum and the Vitamin Rich Womens Face Balm. Both these products bring so many emotions and feels even by just opening the products and before applying it you have Euphoria all over you. My skin needed these so badly. Having used them twice a day for 15 days now, I can truly tell the difference and the skin is well maintained and moisturised. I am never going back to commercial products since I now know the source of all good and natural products. If you are hesitant in trying Lili’s products, don’t be. Natural is always the best for you and Lili surely knows it. Thanks @Lili Giglia for all the hard work you do for making these amazing products! A very loyal customer from now on.

Sometimes my products don’t work out the first time.I initially made What Crow’s Feet in 2016 for the Eyes, but then when one of my dedicated testers reacted, I stopped making it.Then I made the Cool Eyes when I found the glass jars.I love this tiny pot of Gold magic, but it’s not about what I think.It’s what my customers think.In August 2017, one suffering with Milia wrote this:

LOVE IT! The Cool Eyes is super creamy & smooth and it hydrates the skin around my eyes. The best thing is it reduced the Milia I have around my eyes. I see results just after 3 weeks of usage! And the product is all natural. I’m so glad that I found this Lili.

Another Customer needed a little convincing to try out the Cool Eyes but was soon very thankful she had bought it:

Omg my puffy upper eyelid disappeared in 30 minutes on Saturday morning after just ONE application of Cool Eyes. What the heck is in that tiny pot????!!!

The Mandarin Lip Balm is one of the latest products to the range. After a few attempts, we quite like this latest blend with Mandarin and Tea Tree, which helps get rid of any infections and viruses too. I took it to a Women’s Meet up in Zurich this March and let the ladies sample it. I know I can’t complain about this result that she wrote the next day:

Lili, your Mandarin Lip Balm was really good. I have found only one good in 40 years and yours is the 2nd best one!!

Another Customer wrote to me:

I had a persistent hard sore on my lip which nothing seemed to make it go away. I have been using the Mandarin Lip Balm since it was made and the hard sore has gone, my lips are now soft again. Not much is required either! Thanks so much.

This story is by far the best result. When I was asked about 2nd degree burns, I was thinking about the products I make, the age of the child and what would be best for her skin. I made my suggestion to the concerned and stressed out mum when she replied, ‘No, I was told to get Renew Balm ’. I went back through my reviews and testimonials and found a comment made by my brother in Australia.

I have been using the Renew Balm for some time now and it has completely renewed the skin on my hands. I had an acid burn that has now cleared up completely. Thanks Lili.

The Renew Balm was sent over to the little girl and I waited for updates, when I received this 2 months later:

My 5 year-old daughter spilt boiling hot tea down her upper chest and ended up with second degree burns. It had blistered and the doctors were very concerned about scaring, especially since it’s such an important part of the female body. We needed to apply any form of cream (of our choice) to the scar every day for at least a year and to be prepared for a scar. Once the last scabs had fallen away, a friend recommended we try the Essentially Lili Renew Balm . We rubbed it on her scar every day for 2 months and she already has no marks left to show. The doctor was very impressed and we are so thankful that she will have no issues with a scar at all. Thank you for all your help, guidance and support Lili.

I had the pleasure of meeting this little girl in person this week and was so happy to see that there’s not a single mark or scar on her body for the burns.

There are so many stories which just make me so happy to read and know that the Essentially Lili products have contributed to bringing happiness to that situation. If you are one of those people, please share your reviews on the Facebook Page and the Webpage Others read these stories and testimonials, which help them choose their products without my help!!

Where the conditions are more serious and gut related, don’t forget to keep an eye on your diet / food intake to ensure that you’re not aggravating the skin. On the last blog, I talked about what kind of ingredients to look out for if you have certain conditions.Be sure to check out that list or message me for more information. In Summary, if you want to make a change to your diet, start my reducing the saturated fats, sugars, carbs and processed foods.Eat more greens and salads as they are lighter to digest.

On the newsletter, I wrote about Carrot Seed Essential Oil. To make your own gentle scrub for your face, place these ingredients into a jar and scoop when needed.
• Add Honey which is great for healing the skin as it allows the skin to maintain moisture and keep it soft.
Coconut Oil which is antifungal and also helps moisturise the skin.
• Add the grounded Coffee to the scrub.It has antioxidants which help your skin, but also give the texture for gently scrubbing off skin cells that no longer need to be there!
• Add a few drops of Carrot Seed Oil to the mix, which is fabulous for all skin types, as well as boosting skin that has been sun-damaged.
Alternative ingredients – You can use Oatmeal, Olive Oil, Lavender or Tea Tree Essential Oil.

If you are looking to fast forward your journey to recovery, you can book your Consult Therapist session. I will help you get the results you want as I have already been on that hard journey. It takes courage to persist with getting the results you want.It definitely has high and low moments but I will empathise, sympathise and encourage you along your path.

If you want products to help relieve your symptoms whilst on your journey, please see the variety of Products Skin Assistance available on the webpage.

You can also request to join the various Facebook groups I have set up: Essentially Lili Nutrition & Well Being & Essentially Lili Q&A – Taking Care of Your Skin. Here you can ask your questions to start a Conversation and find resolution. I share not only what I have studied with the school in London about Nutrition and the Body, but what the other experts write too.You can also check out the previous Blogs regarding the Understanding Your Body, Products, Essential Oils, their Benefits & Managing Stress.

We have had some amazing Before & After results using the All-Natural Skincare products, which have been shared on the Reviews & Testimonials’. To get yourself featured on the Happy Customers at the top of our webpage Testimonials. If you wish to be included, please send me a recent picture of yourself without makeup with your testimonial.

Please send in your photos of Essentially Lili products at your wonderful location so that these can be added to the Photo Gallery.

BLOG PARTICIPATION:

Is there a Condition you have been battling with that you would like to Resolve?
Have you tried a product that gave you the results you were after?

You can read more About Lili here and see the Products we offer. The other Essentially Lili’s Blogs can also be found on our webpage or you can send an email to info@essentiallylili.com should you need further assistance.

Always love to hear from you, Kind Regards Lili @ Essentially Lili

Check out the Gallery of Pictures – Testimonials: Whole lot of Magic, Before & After 2nd Degree Burns, Sun Kissed Balm, Cool Eyes.

How to Treat Cystic Acne in your 30’s

Au Zurich

How to Treat Cystic Acne in your 30’s

How to Treat Cystic Acne in your 30’s and get your all-natural glow again.

You can remember your teens like it was yesterday – going through your body’s changes, hormones, studying, having that crush on that cutest boy/girl at school.Some of us had those awkward braces to wear for straightening our teeth. Does that ring a bell? Probably the worst part about our teens is the acne break outs. Just when you think it’s all sorted, another one rears its ugly head and screams at you when you get up … ‘ GOOD MORNING I AM A NEW ZIT & I AM HERE RIGHT ON YOUR FOREHEAD, NOSE AND CHIN FOR EVERYONE TO SEE’ … Oh-M-Gee, Totally Cringeworthy.

How did you feel during those times? Embarrassed, self-conscious, frustrated, worried about what people where going to think of you? What was the first thing you would do? Ok, 3rd thing, because the first thing was probably want to crawl back into bed and hide, the 2nd thing you wanted to do was POP IT and so the 3rd thing you wanted to do was cover it up.

But what if you’re a boy or as we say in Australia, a young fella, bloke? You can’t put on foundation or cover up without being laughed at… or can you?Some kids were ‘lucky’ when the didn’t get so many on their face, but they had them on their shoulders and back.During the winter time when no-one sees them it’s no big deal, but when the summer arrives, that hidden factor suddenly comes to the surface for everyone to see.

My parents grew up in Sicily, Italy, and were eating a lot of whole foods from the land, which were not processed or spoilt by Commercial pesticides.When we were teenagers, the association to the foods we were eating with allergies and skin problems were not linked.It’s ironic because our parents had such great skin with a natural, healthy glow about them, whilst the generation after us were showing a different story.Many were overweight and their skin was showing more spots, acne or other problems.

Whilst I write this, I want you to understand that I was one of those teens – overweight, spots, eating secretly when no-one was watching and trying to overcome not only issues like Acne, but Eczema as well.

Today I have noticed that this ‘teen cycle’ is happening again in people’s 20’s, 30’s and often in the 40’s.I’m sure if you hated it then, you will be feeling even more frustrated and self-conscious as an adult with kids looking like a teenager, right?But why is it happening? There are a number of Reasons why:

The foods we eat – Sometimes what we are eating no longer agrees with our internal gut system. It’s become sluggish and is working like an old car that needs to have its oil changed.
Our bodies are changing – There’s no date for when this should start to happen to us, but it will at some stage begin.
Stress – This can be the biggest killer. Stress can mess up our minds, our relationships, our work environment and ultimately our bodies.
Skincare routine – Often we use products that are too harsh as they strip the necessary natural oils from our skin’s reserves. In doing so, the skin’s oils are taken away, causing the body to reproduce more oil to replenish what’s missing.This tends to create a vicious cycle:the body replenishes the oils – we are told to remove the excess – the body reproduces the oils – we remove them again – etc.
Hydration – Are you drinking 2 litres of water a day to keep your body replenished?
Time – Do you have unrealistic expectations and are you wanting everything to go away quickly?

How to help and manage these:

Maintaining a well-balanced diet where there is a lot of healthy varieties & colours is a great way to keep your body functioning at all levels. This is particularly important if you are suffering from other ailments like Allergies and Intolerances, Hashimotos, Diabetes & even more serious conditions like Cancer. Whilst some of you can still have your indulgent ‘cheat days’, try to ensure it’s not every day.

Being aware of our body changes and what is happening from the beginning will help with the next phase of life. Whether our changes are monthly related, hormonals or the commencement of the pre-menopausal stage, our bodies will begin to adjust.Seeking out others who have already been on that route is also a great idea – why suffer when learning from someone else’s journey can save you the hassle?

Try to de-stress and unwind to allow our minds to calm down, giving our bodies a chance to rebalance. Some love to do Yoga, Pilates, spa treatments, massage, running, hiking or just getting some rest. Whatever activity you choose to do, keep a journal nearby where you can write what’s bothering you as part of the de-stress process.

The right skincare routine is also necessary, and when you find what works for you, stick to it. Unless your body and skin tell you it’s time for a change.Start with a gentle cleansing routine, removing your makeup, washing your face and neck.Then apply a concentrated serum if you have one, or a gentle face balm to help replenish your skin.Your skin should feel soft, especially the next morning when you run the ‘back of your hand’ over your face.I still love doing this today!!!

Please keep in mind that if you have had skin problems for a longer period of time, the overnight factor will need a longer period of time to see the results.

Water is the source of life – The reality is that water is a daily necessity, as it helps our bodies get rid of toxins, helps replenish our cells, as well as keep us hydrated from within.Remember, whilst your skincare keeps your skin moisturised, the water intake from within keeps it hydrated.

Turn back time – We all want the fairy godmother to wave her wand and make all our problems go away overnight.I know what that feels like first hand, waking up every morning to inspect how good or bad my skin looked.The reality is that if you have had a long-term skin condition, it will need time to repair, recover and to give you that glow back.

Some of you are still shocked when I explain what my skin used to look like as a teenager, covered from face to thighs in weeping and bleeding Eczema. I have no photos of that time in my life, where I saw myself as hideous, so I kept myself indoors for 2 months, away from life.To get well, I had to do things the hard way, seeking help to get my life back on track.

I had to eliminate so many foods and drinks from my diet, to clear my body of years of toxins, caused by medicine, antibiotics and foods.All I wanted was a whole lot of ‘normal’.It didn’t happen overnight.But with persistence, patience, encouragement, good will, strength, a positive attitude together with love and support, I got through to the other side.This is what I always try to reassure you with – it will happen, though be kind to yourself with diligence and managing your expectations.

Should you want help to get the long term results you want, Book a Consultationand also check out the variety of Products we offer.

What I have loved the most about sharing on the blogs and helping others with their skincare routines is the ‘Feedback, Reviews & Testimonials’. These are Your words expressing how you feel about Your skin and the products you have been using.These Testimonials are helping others feel encouraged as they read about your experiences and giving them the hope they need to try it out too. For that I can only say ‘Thank you for sharing.Some of you have been featured at the beginning of the Testimonials page, which is awesome. If you wish to be included, please send me a picture of yourself, preferably without makeup, and a blurb about your version of happy.

I have also been going to various locations to meet you in person.This has been a wonderful way of connecting and talking about how to find solutions.I recently went to Thalwil (Canton Zurich), Basel and this week I will be in Zug. You can order your products beforehand, and I will personally deliver them to you at Meetup Location.Try to come along even if it’s for a short stop to say hello.

We have also commenced a Photo Gallery of where Essentially Lili Products have been.As a family, we took a few road trips with my display jars to take pictures. In Switzerland, we went to Matterhorn (Zermatt), Brigg, Sion, Martigny, Oeschinensee, Kandersteg, Verbier, Zurich & Basel.We also went to Evian in France, Stresa in Italy. I have finally set up the Photo Gallery for fun on the webpage. I would love for you to take pics of yourself with an iconic feature where you live with your products and send them into me so that these can be added to the Photo Gallery. Whilst I want you to surprise me, I also want Global photos from Melbourne, Dubai, Seattle, Fort Worth Texas, San Francisco, Washington, London, Dublin, Copenhagen, as well as other locations in Switzerland. Thank you in advance for being part of this journey.

BLOG PARTICIPATION:

What kinds of issues are you looking to resolve?What have you found worked the best for you? What is your favourite combination of products?I look forward to hearing your stories so that we can add it to the list for improving.

p>Should you wish to Contact us for more information about our All-Natural Products, please send me an email info@essentiallylili.com

You can read more About Lili here, see the Products we offer andfind other Essentially Lili’s Blogs on our webpage.

Kind Regards Lili @ Essentially Lili

Check out the Gallery of Pictures – My daughter’s Art with Evanesce Balm & Magic Serum, Happy Customers Andrea & Helen, Samples to choose from, Evian the source of water and life.

Miracles in a Jar

Miracles in a Jar

Miracles in Jars

Miracles in a Jar that soothe, restore, bring relief and help resolve issues without side effects but give you back your confidence and glow.

Have you ever just wanted to look like the Super Model advertising the brand of skincare, makeup, clothing and hair products?Have you ever thought to yourself, ‘If I buy that, I will look like them?’Well, that’s what I used to do when I was a teenager, covered from head to thighs in weeping and bleeding Eczema.

I remember feeling hideous and noticing that people stared at me, a LOT.It made me feel insecure and lacking confidence, as I tried to go about my business unnoticed.

During my youth,I used all sorts of medications, cortisone, antibiotics, natural treatments, suction cups, Chinese & Herbal medicines, Acupuncture, exercise,Naturopaths, Homeopathy and finally Aromatherapy.When I suggest to my customers, ‘I know what you mean, I have tried a lot of methods to find a solution’, I’m definitely not kidding.

I imagine what it would have been like if someone had given my parents a small ‘Pot of Magic’ when I was growing up.How that may have changed my life, my experiences, my confidence and ultimately how I felt about myself.To think how being ill can have such a debilitating effect on our self-esteem, we can only really overcome this with the love and support of family & friends.

For me, the all-natural Nourishing Face Balm has kept my skin free of Eczema, dryness, irritation and redness.It keeps me moisturised all year round despite the weather conditions.During the Swiss winters, my skin is soft and fresh, whilst the summers, it’s hydrated and nourished even after a day out in the sun.It’s definitely maintained the youthfulness of my own skin as I approach the next ‘decade’, more so than when I was in my teens.

Now let’s fast forward to the past few years of making miracles in a jar.I try not to give high expectations in case people are disappointed, so I try to be a bit more realistic idea of when they should see results.What I love is when the results come even faster than what I was anticipating!The first testimonials were from women using my Signature product, Nourishing Face Balm. It had calmed Rosacea for women almost overnight, and for others, it had cleared Eczema and redness around the nose area very quickly.

I initially made Renew Balm for Eczema and Oasis Balm for Psoriasis for a lady who was suffering in Albania.I asked friends of mine to translate the ingredients and instructions in order for her to understand what to do with the products. Apparently she tried it once and gave up.

Unsure if the product was good or not, I sampled out what I had to others.The feedback for the Renew Balm was mixed between those that had quick results and others who didn’t’ want to persist with trying. Oasis Balm I used myself to moisturise my hands, when another lady based in Switzerland asked if she could have some.I sent her the remaining 5ml sample pot and waited.The next day, she posted before and after photos of the Psoriasis that was on her elbows which had almost disappeared. The transformation was so evident, it was hard to believe the difference was from the night before.This 5ml sample was enough to change not only her life, but that of her father’s in Ireland.I was more than delighted for her that the product had worked so quickly!

Another lady asked me about the Cool Eyes, which contains the Cucumber Oil and Myrrh Essential Oil.The Cucumber smells so fresh whilst the Myrrh is thick and gooey like molasses.I explained how to use the Cool Eyes in the mornings around the eye frames.

Soon after obtaining it and applying it, she told me that she had the skin condition around the eyes called Milia.Milium cysts are like a small white bump which can appear on the nose and cheeks around the eyes.They occur when keratin becomes trapped beneath the surface of the skin.

This condition had gone down since using the Cool Eyes balm.I was chuffed with that result.Another customer wrote that the Cool Eyes prevented her eyes from being irritated like other products and brands had.

I made Evanesce Balm to help someone who suffered with Acne spots and breakouts on their back.Knowing it would be difficult to apply the Magic Serum in some parts of the body, I wrote the recipe for Evanesce Balm, choosing a positive name which means to ‘disappear’ like Magic!I sent the product abroad and waited for feedback – I am not sure the product was used consistently to get the results. Others asked if I had something to help with Acne, and the sampling began again.The feedback came rather quickly – cyst type acne had cleared up, persistent spots reduced and breakouts kept under control.The age group ranged from 10 to 30s, as the ingredients were gentle enough for a youngster’s skin, as well as those who seem to be going through post-natal hormonal changes too.

Go Molly came about when a friend asked if I could help with Flying Warts, otherwise known as Molluscum Contagious.I kept visualising how I would apply this if it were on me and thus the instructions for application came about.With persistence, my friend applied as much as her child would let her. And they slowly but surely vanished. Another mum heard about the product and got a bottle for her twins and applied as much as she could. These poor kids had been going to get them cut off for over 1 year and she was beyond sick of this condition.A few weeks later she called and asked for another bottle and brought the kids for me to meet.Raising his T-Shirt to show me, there were only a few left on his tummy – the rest had disappeared.

For me, the best part of what I do is helping others.I love researching and writing recipes of the products I make in order to help the people who ask me for help.Sometimes I get it right the first time, whilst other times I have to keep blending until the consistency of what I want is reached.The feedback and reviews together with the messages asking how to apply when the original instruction doesn’t work is all part of what I offer.It makes me feel happy knowing there is one less person with low self-esteem, yet one MORE who has found confidence and a glow.

After-all, isn’t that what life should be about?Being able to face whatever challenges you have, with your best foot forward, knowing that how you feel on the inside is mirrored on the outside.

So if you need a boost in your confidence, get your miracle in a jar from here:whether it’s for your dry cracked feet, Acne Rosacea, Irritated skin, for your kids and their delicate faces, or just because you want something that is all natural.And should you want to discuss further,you can book a Consultation session for a holistic approach to well-being.

BLOG PARTICIPATION:

Have you tried any of the Essentially Lili Products and found your miracle?Would you love to share your story?If you could have a product made to help resolve a condition, what would it be for?I would love to be able to help so make sure you let me know.

Should you wish to Contact us for more information about our All Natural Products, please send me an email info@essentiallylili.com

You can read more About Lili here, see the Products we offer and find other Essentially Lili’s Blogs on our webpage.

Kind Regards Lili @ Essentially Lili

Check out the Gallery of Pictures – Oasis Balm, Cool Eyes, Frankincense & Myrrh, Go Molly,Psoriasis before and after

Customer Satisfaction

Keep Trying Don't Quit

Customer Satisfaction

The best kind of satisfaction is reading how Happy your customer is with the results. Though seeing the results for yourself is an amazing feeling!

Testimonials

Customer Satisfaction is the Ultimate Success Story..

I’m sure we all love when someone goes the extra mile to provide genuine Customer Service, and that person makes you feel special and important to them. The service industry used to always be about ensuring customers were looked after. We gave the best service which was then communicated to our managers at Performance Review time.

Ironically this seems to be missing lately as businesses are more interested in making their money, rather than connecting with those they are helping. Some situations are so irritating. For example, when you pick up the phone to resolve a crisis or situation, and the person at the other end isn’t interested in helping you fix the problem. Usually escalation is the only way to have these kinds of problems sorted.

I remember a time whilst travelling in Europe, I wanted to ask the lady at the Customer Service Desk about the trains. Whilst I was asking the question, she proceeded to shut the blinds in my face, her eyes facing downwards as she spoke into her microphone, ‘I’m closed!’ Oh the shock on my face, thinking how can she be sitting at the customer service desk when she didn’t want to help anyone?

This was just so against the grain of what I had been doing all my years working for Blue Chip companies around the globe. Communication is important, as well as being honest and offering assistance to help resolve situations. In my opinion, this makes the best kind of employees, and are the type that Clients and Managers always like to speak positively about.

At Essentially Lili, we have heard good and bad things, all of which are to help improve and build rapport, reputation and credibility. In our previous Blogs, we don’t always get things right the first time and with feedback, we are able to change, evolve and improve … or in some cases, scrap altogether!

What we love the best is when someone is brave enough to ask for help. They send us their close up photos of their skin, including the blokes who add, ‘Lili, here are my pics without makeup on!’ … We love that everyone is able to join in our humour!!

Once their products arrive, they follow instructions on when and how to apply and any other advice given. When the note comes back to say ‘OMG I love your product, my skin feels amazing, my feet look better than ever before, the Rosacea/Eczema has calmed down, the Acne has vanished, the Menopause – what Menopause?’… This has been the best Testimonial and ultimate feel good story for us.

I recently met with a customer who took a risk when asking about my non-commercial products earlier this year. She tried it, changed her routines and saw an improvement over a very short period of time. She then moved on from the problem solving Magic Serum to the lush Frankincense Face Serum. She looks Absolutely Fabulous and for me, showed Customer Satisfaction at a wonderful level! This made us both feel happy to see how a little bit of change can make a massive difference to how one looks and feels!

With an overall holistic approach, we try to help our customers achieve the results they are looking for. We believe that a happy, stress-free, well-nourished and hydrated body reflects on the outside with clear skin, a fresh mind and a body that functions according to its purpose. One that is out of balance, stressed, not well-nourished is like a car that hasn’t had a regular oil change, which chugs along inefficiently. Please don’t get us wrong – we all have moments like this, where we are stressed and out of sync. Though finding the balance that works for us individually is what we try to achieve.

BLOG PARTICIPATION:

Yep, I’m sure you could share some really bad customer service stories with us!!We are looking forward to seeing some fantastic and some cringe worthy stories from you.Please Don’t be shy!!

Should you wish to Contact us for more information, email info@essentiallylili.com

You can read more About Lili here, see the Products we offer and find other Essentially Lili’s Blogs on our webpage.

Kind Regards Lili @ Essentially Lili

Jump In With Both Feet

Ramont, CH

Jump in with both feet

Taken at Romont in Switzerland of our kids expressing how we feel!!

When Essentially Lili was founded, it was pretty much a ‘Jump In With Both Feet’  kind of experience.

We were unsure of going ahead with this venture. We were afraid of failing, scared and worried that it would become such an overwhelming experience, that we would not cope as a result. 

I contemplated becoming a consultant for a well-known established Brand as the safer option. But I knew I would be unable to promote products that I was unwilling to use on my own face due to what I suffered in my youth.

I remember feeling somewhat overwhelmed as my brain processed the negative thought process of, ‘What if I can’t? What if I fail? What if no one likes what I do?’ It is so easy to remain in a negative mind-set and so much harder to pull yourself out with your head held high as you plan to ‘Jump in with Both Feet’!

To help overcome my uncertainty, I went to see what other women and mums were doing in Zurich. These Mums are inspirational to say the least, as they juggle their often very young families, commitments and businesses to be a success!   They make, create, sell, inspire, share, help, promote, build each-other up and encourage other Women to do the same.

I said to myself … ‘Well why not?  If I don’t try, I will never know and might regret this for the rest of my life. 

What if they LOVE the Brand, our All Natural, Homemade Cosmetics, No Chemicals or Unnatural Preservatives Products?  Wouldn’t it be better for people to use the Essentially Lili Products and share via Word of Mouth their love for it to others?

Excited about the prospect of helping others, the name Essentially Lili came to life by bringing together the use of Essential Oils and my name Lili.

Two days later, with a bag of sample containers obtained from our local Drogerie, we cleared the kitchen and began making a batch of Nourishing Face Balm to give out to people. We went to Zurich and handed out Essentially Lili samples with a note about the ingredients contained, details about Essentially Lili and how to contact us for more information.

We waited… and waited… and waited for Feedback.   This was the hardest part, waiting and then collating feedback.

Our first client’s face to face feedback (which can be found in Testimonials had me in tears of joy, as I listened to her story and how the Essentially Lili product had helped her in such a short space of time.

Since then, we have been asked to make so many other products that are now in the Essentially Lili Range.  There is feedback about the various products in the Testimonials part of the website which we hope you will enjoy reading.

It has been a roller-coaster journey so far, with mixed emotions of joy and frustration. We have had to juggle the time around our young family and studies. We have been building the brand and reputation, whilst creating and blending products.  The amazing stories shared by people makes this journey all worth it.

Blog Participation:

Do you remember a time when you just ‘Jumped Into’ an adventure, a relationship, a new job, a travel destination or even moved to a new Country? How did this make you feel – scared, excited, anxious, nervous or thrilled to the core? 

We would love to hear in the comments below what you did, as sometimes we forget just how brave we really are.

Should you wish to Contact us for more information, email info@essentiallylili.com

You can read more About Lili here, see the Products we offer and find other Essentially Lili’s Blogs on our webpage.

Kind Regards Lili @ Essentially Lili